Telecel

• Announcements

Becoming An Agent/Credential

If you just registered for the first time and want to be an Agent to be able to buy and sell as a reseller to earn commission, Kindly Go to the Shop and select Become An Agent(Earn With Us). After payment, the portal prices automatically changes into a customized Agent portal for you. You can request for a flyer to advertise your services at a cool price.

 

⚠️TAKE NOTE

DATA BUNDLES PLACED TO THESE SIM TYPE/NUMBERS WILL GO THROUGH WITH DEDUCTIONS MADE BUT WON’T WORK ON THESE SIMS.

❌Transfer Sim

❌Turbonet Sim 

❌Broadband Sim

❌Wrong Numbers (Check the number again before completing the order)

❌Wrong Networks (Check the network well before completing the order)

No refund will be given if you place order to any of the stated categories above.

Thank you 

 

Please Take Note:

* You are entitled to your package as long as it’s paid for subjecting to the following conditions.

* Always take note of your Order ID: 6 digit numbers after a successful Order to aid you make quick follow-ups.

* Orders placed after working hours will be completed within the next working period.

*Make sure you input the right recipient number and network. Any Error made in this regard isn’t reversible, and NO refund will be given.

*Kindly make follow-ups after 3 hours of placement if you don’t receive your data bundle the customer care support line provided below:

CUSTOMER CARE SUPPORT LINE:

0538428756

*Whatsapp Only, No Phone Calls

* Sometimes, a customer will not receive the SMS alert, but the data is sent.

* Always check your total data balance and number and send screenshots of both to the Customer Care Support line provided.

MTN

Screenshot of number *156# option 1

Screenshot of balance *124#

If the customer has midnight more than the GB ordered screenshot of midnight, the balance will be needed

> AIRTELTIGO

Screenshot of number *703#

Screenshot of balance *504#

> TELECEL

Screenshot of number *127#

Screenshot of balance *124# or *126#

*Make sure you have the requisite screenshots before making a follow-up.

 

Bare With Us

Patience, please…

NB: Please Data Bundle doesn’t reflect right after purchase. Please be patient while it gets processed.

If 3 hours of placement data bundle is still not received, send a complaint to the customer care support line for resolution.

 

WORKING HOURS 

MONDAY – SATURDAY 

9:00AM – 9:30PM

SUNDAYS

10:30AM – 8:45PM

 

Announcements

Orders after the stated period will be received the following day.

THANK YOU.